We really could have not been more pleased by the people that work for the Madison (as a real team) the facilities, the food, the ambience, etc. If all of Memphis businesses had your corporate attitude; top to bottom towards its customers Memphis would be "ON FIRE"!!!! We will definitely be back again, soon!
Morgan, December 2011
This is my favorite hotel ever--even more than St. Regis in NYC or Langham in London. A perfect combination of understated elegance, perfect cleanliness, beautiful appointments and warm, friendly, helpful staff. Thanks for a nice but tip short stay!
Charles, December 2011
It was just the greatest "find", The Peabody recommended your hotel. Location excellent, staff the best, knowledgeable, helpful and filled with southern hospitality. I shall return!
Mrs. McK, September 2011
Our stay was most enjoyable-great location, great service, good food!
Patricia, September 2011
The Madison is the benchmark for all other hotels we stay at in other cities. It is an excellent hotel and we stay there each time we're in Memphis.
Margaret, September 2011
Everything and everyone was absolutely fabulous! You have the best hotel staff in Memphis, by far. We have never been treated so kindly when at a hotel and this stay was the best, above all!! Great Job Madison Hotel!!
Donald, September 2011
I wold just like to compliment you on your absolutely wonderful staff during my stay last week at the Madison. EVERY SINGLE PERSON i made contact with was pleasant, friendly and helpful.
The front desk people were the best I have EVER encountered in my many hotel stays and travels. The doorman greeted me with a friendly smile and "hello how are you doing?" every time I went in or out. On Bellman especially, greeted me BY NAME each time he saw me. It made me feel special.
The maid service was outstanding. I had a fresh, clean room everyday and when I asked for something, it was done immediately and with a smile.
Your restaurant and catering staff was top notch, as was your AWESOME menu. As a self-proclaimed "foodie" I found the cuisine and service to be among the best I have ever had. I especially enjoyed the Memphis version of Gumbo and the appetizers on the Thursday evening meet and greet for my convention were so good (sushi, asparagus wrapped in pastry dough!!! YUM!). Room service was fast, friendly and hospitable.
I have shared my great experienced with all of my friends and have highly recommended your lovely hotel to everyone. I WILL be coming back and will stay with you again.
Anita, July 2011
The Madison and its staff were beyond my expectations! Everyone from the doormen to the front desk, waiters, and cleaning staff were SO-O-O-O courteous, friendly and fun to be around. I flet like a queen being helped at my every whim! The trolley was a stone's throw away, which we used all the time....didn't need any other transportation to get around downtown or Beale Stree area. When I had to return a Madison umbrella which the winds turned inside out, the staff laughed and offered me another if I wanted to brave the weather once again. I flew into town for my granddaughter's high school graduation and wanted the once in a lifetime occasion to be memorable one....That's why I chose the Madison....BEST CHOICE I EVER MADE!!! MANY MANY THANKS!
Connie, June 2011
This stay was VERY enjoyable and we were treated like royalty. I will definitely stay with you all again.
John, March 2011
Great job with staff and entire hotel stay. I would recommend to anyone coming to Memphis!
Clark, February 2011
This is the best hotel I have ever stayed in. The valet, housekeeping, wait staff, front desk staff were professional, friendly, and helpful. The hotel and room were immaculate which is what is most important to me. We stayed in Nashville after we left and it did not even compare. We will definitely come back to the Madison and recommend it to everyone. Thanks for making our trip to Memphis so enjoyable for us.
Tara, February 2011
Everything was great! Warm and courteous staff.
Rick, February 2011
Everything about my trip was a pleasure. Yours is truly a remarkable hotel and your staff should be commended.
John, February 2011
We loved the whole experience. Service was outstanding. We will be back with friends.
Ray, February 2011
I'm not sure how you could make it any better, but I'm sure you will. When we return to Memphis we will only consider staying at the Madison.
Larry, February 2011
Our trip was perfect. We were there for a Bowl Game. We didn't win, but it was a wonderful feeling when we walked back into the Madison from a cold, windy night and felt like we were home. We had dinner in the Grill the night before, and had no regrets staying in the hotel again for dinner. Thank you to all for a well organized, well run facility.
Ken, February 2011
There was nothing else your staff could have done. I was so impressed and felt so welcome when my husband and I arrived for our wedding anniversary celebration. We will definitely come back and stay at your hotel. Thank you so much for making our stay so wonderful!
Danny, January 2011
The staff throughout the hotel were SO warm and friendly. Wonderful, wonderful staff.
George, December 2010
With frequent business travel, it is a sincere pleasure to experience an unique and beautiful hotel that provides such exemplary service and attention to detail. I have and will continue to personally recommend your hotel to my colleagues and clients.
Donna, November 2010